How it works

Three taps from violation to paid.

01

Catch it

Your team logs a violation in seconds — type, fee, photo, note — from any phone, against the tenant on your roster. A noise complaint, an unauthorized pet, a late payment, a smoke detector pulled off the wall. No letters to type, no back-office to route it through.

Log violation

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Tenant

Alex Rivera · Unit 4B

Type

Unauthorized pet

Fee

$75.00

+ Add photo
02

Notify the tenant

The moment it's logged, the tenant gets a clear notice: what happened, what it costs, and that the fee is now on their account — payable with rent, and disputable if it's wrong. The same wording at every property, every time — so a 2,000-unit portfolio cites violations as consistently as a single building.

MC

Maple Court Apts ›

Today 9:41 AM

Maple Court Apartments: a lease violation was recorded on Unit 4B — unauthorized pet. A $75 fee was added to your account, payable with rent.
Dispute: acuerdo.co/v/8KQ2
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Text Message
03

Get paid

The fee posts onto the tenant's ledger in the property-management system you already use — automatically, with nothing to integrate and nothing new to set up. The tenant settles it the way they pay rent, and it reconciles back to the violation on its own.

Maple Court Apartments

Resident ledger · Unit 4B

Rent — June$1,400.00
Water / sewer$35.00
Lease violation · Unauthorized pet$75.00
Balance due$1,510.00

Posted automatically · due with rent

Fair on both sides

Fair to the tenant. Defensible for you.

A violation system only works if both sides trust it. The tenant is never blindsided, and you never have to defend a judgment call — because every violation is a clear, evidence-backed fact, applied the same way to everyone.

Evidence

Documented

Every violation carries the lease clause it breaks, a photo, a note, and a timestamp — recorded the moment it happens. No he-said-she-said, just what happened.

Every property

Consistent

The same violation types, fees, and wording at every property. Every tenant is treated the same way, so enforcement is predictable instead of personal.

The tenant

Fair & open

Tenants get a clear notice and a simple way to cure or dispute. They always know where they stand — and they can push back if you got it wrong.

And it doesn’t stop at your property line.

Every violation attaches to the tenant’s permanent Acuerdo record — so a pattern of problems follows them to their next application, instead of resetting the day they move out.

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